What information do you need from me to process the order?

For us to furnish your order at the earliest, you have to provide us the following:
a) Valid Prescription from Registered Medical Practitioner (RMP) which should be written in English.
b) Some more documents and forms will be handed over to you by our customer care person for further completion of your order. This should be furnished by you.

Do you have a limit on Prescription drug quantity that I can buy?

The quantity of any single drug so imported shall not exceed 100 (one hundred) average doses.

How much do you charge for shipping and handling?

For our customers, we are charging as actual.

Can I order more than one medication at a time?

Yes, you can order more than one medication or any number of medications at a time.

Can I Cancel my order?

No, your order cannot be cancelled, once the payment is done.

How will my order be shipped and packaged?

Your order’s package will be done in required cold chain /any other conditions required for medicines.

How long will it take to process and ship my order?

Your medicines will be delivered to your doorstep within 2 to 3 weeks after payment. You can get information regarding your shipments by calling us.

Which currencies will you charges?

Payment will be accepted in respective currencies and account of the supplier of medicines.

What do you do with my personal information?

We do not make any commercial use of your information. Authorized personnel to process your order will only use the personal information that you provide to us.

What if I didn’t find any answer to my questions here?

Just call us.